Sorry to hear that you had a problem converting an offer.
There are two possibilities here:
- Offers do not convert 100% of the time, because advertisers have some strict requirements about how they want an offer to be completed. We rely on advertisers to confirm to us that offers are completed successfully.
- It is also possible that your offer has a manually confirmed conversion, in which case it might take up to a day to convert. Most offers convert automatically though.
Please note that offers that do not convert are quickly removed from our listings. We monitor our advertisers very carefully, to make sure their offers are converting.
We also want to be absolutely clear that when offers don't convert, we don't make any money. So it's definitely not in our interest for this to happen. We always try to find the best converting offers we can.