The delivery time varies, depending on the type of prize as well as your account history.
Normally we have the following maximum delivery times, which will be listed in the Prize History Tab of your account when you make a claim:
- Gift Cards. 7 days maximum until delivery, often sooner.
- PayPal Direct Payment. 30 days maximum, usually 15 days.
- Bitcoin Direct Payment. 30 days maximum, usually at least 15 days.
To give an example, if your "Delivery Due By" date was the 14th July, then you would receive your reward or payment on or before the 14th of July. Please note that we work to GMT time.
Established affiliates, with a high number of referral points, are usually paid via PayPal or Bitcoin within 1-2 days or less. We prefer long-term affiliates to use direct payment methods, rather than gift cards.
The wait time for delivery varies because we need to monitor and prevent fraud. There are a number of risk factors we use to determine how long we will ask you to wait:
- Bitcoin claims are considered very high risk because of their total anonymity. We recommend you only claim via Bitcoin if you cannot register a PayPal account. Most users can register a PayPal account.
- New accounts that earn points very rapidly and use a large number of IP addresses or devices.
- New accounts that target credit card offers.
- Accounts with a history of chargebacks from advertisers.
- Accounts with unusual activity.
On the other had there are positive factors that may speed up your delivery time:
- Accounts with a high proportion of, or even 100%, Referrals Points.
- Established accounts with a long history and a low level of chargebacks.
- Accounts that earn points using very few IP addresses or devices.
Please note that we reserve the right to extend any wait time up to 60 days, in rare cases where there is a very high risk of fraud, or we discover highly unusual activity.
We never extend wait times beyond 60 days. This is rare and punitive measure to discourage the worst cases of fraud and does not affect most users.
By reducing fraud we're able to attract better advertisers and international offers that convert more easily. Overall everyone benefits.
We ask that you are patient during the delivery process. If you have any questions feel free to ask via our Live Chat or any other contact method.